Wellnex
Pioneering Health & Wellness
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📜 LEGAL AGREEMENTS

Terms & Conditions

These Terms & Conditions govern the use of the Wellnex website and the purchase of products. By placing an order, you agree to these terms.

Please review these conditions carefully. Your agreement is contractually required to process checkouts on Wellnex.

1 Product Information

We strive to provide accurate product descriptions, specifications, and images. Minor variations in packaging or product look may occur.

2 Orders

All orders are subject to confirmation and product availability. Wellnex reserves the right to cancel or refuse any order at our discretion.

3 Pricing & Payment

Prices are listed in PKR and may change without prior notice. Full payment is required before order processing unless otherwise agreed (e.g. COD transactions).

4 Shipping & Delivery

Delivery times are estimated and may vary due to destination location, logistics courier delays, or unforeseen circumstances.

5 Return or Refund

All sales are final. Products sold by Wellnex are non-returnable and non-refundable, except where strictly required by applicable local law.

6 Warranty & Inspection

Warranty, if applicable, is provided solely by the manufacturer/supplier. Wellnex does not provide independent warranties. Customers are advised to perform product inspection upon receipt.

7 Customer Responsibilities

Customers are responsible for providing 100% accurate ordering details, shipping address, contact phone numbers, and transactional records.

8 Limitation of Liability

Wellnex shall not be liable for indirect, incidental, or consequential damages arising from the purchase or use of any clinical devices or products.

9 Intellectual Property

All website content, text, designs, images, and brand logs are the property of Wellnex and may not be copied or reproduced without explicit written consent.

10 Privacy

Customer information is used only for order processing, support and delivery. We never share or sell personal information to third-party marketing companies.

11 Changes to Terms

Wellnex reserves the right to update or modify these Terms & Conditions at any given time without providing prior notice.

12 Third-Party Courier Services

To deliver orders, Wellnex may share customer delivery data (name, phone, address) with trusted third-party courier and logistics providers solely for order fulfillment.