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At Wellnex, we strive to deliver your orders safely and on time across Pakistan.
Orders are processed within 1 business day after confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
Delivery times may vary due to weather, courier delays, or remote locations.
Shipping charges are calculated at checkout based on your location and order size.
Any free shipping promotions will be clearly mentioned on our website.
Once your order is dispatched, a tracking number will be shared (where applicable) so you can track your shipment.
Please ensure someone is available to receive the order. If delivery fails due to customer unavailability or incorrect address details, re-delivery charges may apply.
Customers are responsible for providing accurate shipping information. Wellnex is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If your order arrives damaged or an item is missing, please contact us within 12 hours of delivery with clear photos of the package and product.
We currently deliver across Pakistan through trusted courier partners.
For any shipping-related inquiries, please contact the Wellnex support team through the contact details available on our website.